Policies and Procedures

The following regulatory policies and guidance are for centres, learners and employees on our qualifications and any accompanying procedures:

• Assessment Policy
• Centre Sanction Policy
• Centre Standardisation Policy
• Complaints and Appeals Policy
• Conflict of Interest Policy
• Distance Learning Policy
• Endorsement Policy and Procedure
• Equality and Diversity Policy
• Investigation Policy and Procedure
• Invoicing Policy
• Learner Registration and Certification Policy
• Logo Usage Policy and Guidelines
• Malpractice and Maladministration Policy
• Notification of Adverse Events to Ofqual Policy
• Quality Assurance Model for Regulated Qualifications and Endorsed Learning Programmes (ELP)
• Quality Assurance Policy
• Reasonable Adjustments and Special Consideration Policy
• Recognition of Prior Learning Policy
• Risk Assessment and Contingency Policy
• Safeguarding Children and Vulnerable Adults Policy
• Standardisation Guidance
• Strategy for Centre Assessment Standards Scrutiny (CASS)
• Whistle Blowing Policy
• Withdrawal of Centre Approval Policy and Procedure
• Withdrawal of Qualifications Policy